My Dolphin robot stops and starts
Oh no! Your Dolphin robot starts then stops. What now?
If you have a cordless Dolphin robot check the power unit is fully charged and functional.
Your Dolphin is probably already in the water, but just in case, make sure the robot is submerged in at least three feet of water when turning it on.
An early stop of the robot may be caused by a warning from the motor safety sensors. In this case we advise you to check that there are no obstructions in the drive system or in the impeller.
Remove the robot from the pool, and disconnect the power supply from the outlet.
Now, place it upside down, try rotating the brushes by hand - is the robot making any funky noise?
If it is, let's look into it:
Check the tracks and brushes, all the nooks and crannies for any visible damage.
All good? Great!
Now let's check the impeller and its surrounding parts: Click here to see how to clean the impeller.
Make sure the power supply is still unplugged from the outlet. Use a Phillips-head screwdriver, do not use a power drill.
If you notice debris trapped in the impeller, open the impeller, remove the debris, and reassemble.
If your robot model has our Power Stream mobility system, please check the clear plastic cover around the motor unit and the grilles on the sides of your model for visible debris there as well.
Now test the robot in the pool
We would advise you to check that your power supply unit also remains switched on when your robot stops. If your power supply unit is also turning off, we recommend you check there is no issue with your power supply.
If the problem persists, you will need to carry out a more thorough diagnosis at an authorised Maytronics repairer.
If you have a cordless Dolphin robot check the power unit is fully charged and functional.
Your Dolphin is probably already in the water, but just in case, make sure the robot is submerged in at least three feet of water when turning it on.
An early stop of the robot may be caused by a warning from the motor safety sensors. In this case we advise you to check that there are no obstructions in the drive system or in the impeller.
Remove the robot from the pool, and disconnect the power supply from the outlet.
Now, place it upside down, try rotating the brushes by hand - is the robot making any funky noise?
If it is, let's look into it:
Check the tracks and brushes, all the nooks and crannies for any visible damage.
All good? Great!
Now let's check the impeller and its surrounding parts: Click here to see how to clean the impeller.
Make sure the power supply is still unplugged from the outlet. Use a Phillips-head screwdriver, do not use a power drill.
If you notice debris trapped in the impeller, open the impeller, remove the debris, and reassemble.
If your robot model has our Power Stream mobility system, please check the clear plastic cover around the motor unit and the grilles on the sides of your model for visible debris there as well.
Now test the robot in the pool
We would advise you to check that your power supply unit also remains switched on when your robot stops. If your power supply unit is also turning off, we recommend you check there is no issue with your power supply.
If the problem persists, you will need to carry out a more thorough diagnosis at an authorised Maytronics repairer.
Updated on: 24/11/2023
Thank you!